We shall not be liable for any direct, indirect or consequential loss, costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of goods whatsoever. Standard delivery is to the front door.Delivery will be by specialist courier service or standard couriers. A 1-man team will deliver your order and he will need assistance on the other end for off loading heavier items. We deliver Monday-Friday 8.00am-6.00pm. out of these times and Saturday delivery can be arranged at an extra charge. If deliveries are made by an external carrier these delivery times will be Monday - Friday between the hours of 8am and 5.30pm and no time slot can be allocated. Dates and times quoted for delivery are approximate only .
Where an order contains more than one item, all items will be delivered at the same time once all items are available. It is at our discretion to deliver goods in stages if we are waiting for goods to come into stock.
There is only one delivery charge per order. You can select your desired delivery service prior to checkout.
Delivery is only available to UK mainland addresses. For deliveries to Northern Ireland, Scottish islands, Isle of Man, Isle of Scilly, Jersey & Guernsey Europe etc will be at cost
The products the buyer orders will be delivered to the address specified in the order unless otherwise agreed in writing by the buyer and us.
Goods will be deemed to have been delivered once delivered to the specified address as detailed in clause 6.4 and the we will not be liable to you for non-delivery of the goods. We do not need to satisfy ourselves that the person accepting delivery at the specified address is the buyer (or authorised by the buyer to accept delivery of the goods).
If the buyer or any authorised person is not present to receive the delivery by our carrier , re-delivery may take place the next day and if not in on the re-delivery we reserves the right to re-charge the buyer the delivery cost up to a maximum of £49 to cover the cost of the failed delivery.
If the goods ordered by you are not available or discontinued and if we are unable to deliver them to the you within 30 days (or any other time limit agreed by the parties) from the payment date, we shall inform you and you are able to cancel the contract; and we will reimburse you with any sums paid by you.
Any liability to you for the non-delivery of goods shall be limited to replacing the goods within a reasonable time or issuing a credit note or refund.
The quantity and content of any consignment dispatched is recorded by us and shall be conclusive evidence of what you receive on delivery unless you can provide conclusive evidence proving the contrary.
All goods must be signed for, we accept no responsibility once goods have been signed for at the requested address. We are unable to deliver to unattended premises or outside customer addresses (unless otherwise stated by the you and at your own risk).
Deliveries will be made by our own delivery service or external national carriers and will all be delivered by a single person only and delivered up to your front door (further delivery inside your premises will only be at the delivery persons discretion). For very heavy items our delivery person will require local assistance or you can select a two man delivery service where your furniture can be carried into the room of your choice.
Delivery is normally 5 - 7 working days but for some out of stock items it can take longer. You are always entitled to a full refund at any time prior to delivery of your goods.